From end-user devices and Microsoft 365 to Linux systems and networking, you'll work on a broad range of IT topics, contribute your own ideas, and take ownership of sustainable solutions. Since many tasks require direct interaction with hardware and on-site infrastructure, this role requires you to work from our Munich office 2–3 days per week.
Your responsibilities
- Provide 1st-, 2nd-, and 3rd-level IT support, independently resolving both day-to-day and complex technical issues.
- Manage the full lifecycle of laptops, workstations, peripherals, and mobile devices.
- Administer Microsoft 365, user accounts, permissions, and identity services.
- Work as part of the team responsible for administering and continuously improving our network infrastructure, including firewalls, VPN solutions, switches, and Wi-Fi.
- Configure, monitor, and troubleshoot networking, remote access, and security-related issues.
- Support and maintain our Windows, Linux, and macOS environments, as well as our on-premise servers, storage, virtualization, and backup systems.
- Automate recurring IT tasks using scripting and maintain clear documentation of processes and technical solutions.
